San Francisco Apartment Association
SFAA Magazine Archives

February 2004

Lily’s Diary

Fergodsakes Save Your Receipts

by Lily

December 21
The power returned to the Haight tonight after being off for nearly 24 hours. By that time, I had grown so despondent I dragged myself down to the local bar. They had a bucket of ice cubes and were making change from an open cash drawer. With a large candelabra on the counter, the whole place looked, frankly, a lot better than usual. All day I had had a portable radio tuned to KCBS for news of restored electricity. Little by little the number of effected houses diminished, but still we were in the dark. Clearly, District 5 would be the last to be reconnected—Matt Gonzalez’ district. Was there any connection between the priority of power restoration and the bitter run-off earlier in the month? There you go again, girl.

December 24
Jeremy and Chloe in Apt. #4 left a very respectable food basket outside my door this morning. I know it was respectable, because I’d seen it at Trader Joe’s for around thirty bucks. I feel at once grateful and beholden but, most of all, wary. Why, I ask myself, should I feel “one down” by this warm gesture? It’s not like I’m even considering a rent increase this year. However, one of my New Year’s resolutions was to send around a generic letter explaining the concept of banking so that it wouldn’t come as a shock when the tenants get a raise in better times. Now I worry that, in light of the gift, my letter will somehow be misunderstood. Will J and C think that I had intended to give a raise but, because of the gift, changed my mind? Was I sending a message that the gift will in no way eliminate an eventual rent raise? Will they think that I thought they were trying to forestall a raise? See where I’m coming from? I just wish tenants would not give gifts.

January 2
A new year, a new mayor. I choose to be optimistic. I’m willing to let Newsom’s experts worry about public power, Hetch Hetchy and the homeless. I’m going to see if I can do something about getting the sidewalks cleaned more frequently, the graffiti removed (particularly on parking control signs) and flyers and handbills outlawed from public property. I also want to be more professional in dealing with tenants, to be able to say “no” to someone who wants an unreasonable favor and to finally read the PPMA contract from top to bottom and bring my questions to SFAA’s “ask the lawyer” session before each meeting. Of course, for that I will have to start getting to the meetings on time—another New Year’s resolution.

January 9
Blake and his partner were tenants in Apt. #3 for only a year—Epiphany to Epiphany. I won’t say they were careless, but there were small chips in the bathroom sink, the blinds were all bent (as if regularly prodded by an unusually curious cat) and there was some damage to their front door as though someone had lost a key and tried to force it open. Anyhow, let’s just say there were damages. I returned the
security deposit minus the $275 I estimated to make the repairs. Shouldn’t have. They refused my check. Seems I had forgotten to provide the receipts for the work required by a new law that came into effect on January 1. I had intended to take my time making the repairs and doing all the labor myself but, since you only have 21 days to return a deposit, I didn’t have these receipts. Of course, I quickly scurried around and got them, estimating my time at twelve bucks an hour. This wouldn’t have been a big problem if I had just remembered and planned for it.

January 25
I replaced the old toilet in Apt. #2 last October. But Michelle waited two months before reporting that there was a flaw in the bottom of the bowl which made it appear, well, as though a toilet brush was unavailable. A check on the Internet assured me that the Toto toilet was guaranteed for five years. I got the plumber to come back and pull the toilet and heft it into the trunk of my car, and I took it back. Without unreasonable prompting, the supplier admitted that although Toto is considered one of the most reliable toilets on the market, the quality control in China (where this Japanese brand is actually fabricated) is not all it should be. So consider this a word to the wise if you’re buying a Toto. And, fergodsakes, save your receipts.

February 6
In my early days of landlording, when I thought tenants would pay more for a touch of my decorating expertise, I spent big bucks on a set of scalloped, fringed window shades at Art Shade on Market Street. When the unit was vacant last month, I noticed they were showing their age—the fringe was dirty and straggly. I tried to pull it off but, mangy as it was, it was nevertheless firmly attached. Then I thought, what if I just cut it off, following the line of the scallop? I checked and saw that that the flap would still be long enough to cover the hole for the shade pull. I bought white polyester fringe at Discount Fabrics and, guided by the Martha Stewart fairy, purchased my first hot glue gun. Voilà—smart new fringe a piranha couldn’t remove.


The opinions expressed in this article are those of the author and do not necessarily reflect the viewpoint of the SFAA or the San Francisco Apartment Magazine. A longtime rental property owner who reserves the right to remain anonymous on the grounds that her tenants might gang up on her writes Lily’s Diary. Copyright © 2004.