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CCRM PROPERTY MANAGEMENT SERIES This course will give you the knowledge you need to understand and perform the day to day tasks of property management. Make your resume stand out from others when interviewing. Topics covered in this course include: Preparing the Property and Professional Leasing Skills The Move-In-Process, Rent Collection and Notices Resident Issues and Ending the Tenancy Professional Skills for Supervisors Maintenance Management: Maintaining a Property Liability &... Details
When: July 6 – September 7, 2017
Where: San Francisco, CA
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SFAA's popular two-part Landlord 101 class provides property owners and managers with the latest best practices around beginning and ending tenancy. Landlord 101 is taught by SF's top Real Estate attorneys Dave Wasserman of Wasserman-Stern and Curtis Dowling of Dowling-Marquez, LLP. Both of these classes count toward CCRM continued education: Part I - Beginning the tenancy Tenant selection. Application process. Signing the Lease. Security deposits. Move-in inspection. Rent... Details
When: July 25, 2017
Where: San Francisco, CA
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Do you or a family member need to move back into your unit/home?  Will I have to pay a relocation fee to have my tenant move out? How long do I have to wait to start renting out my unit again after an Ellis eviction?  If you have these types of questions come and learn the answers. This class will cover the basics of completing an Owner-Move In or an Ellis Act eviction under provisions of the San Francisco Rent Ordinance. The essential steps for each procedure will be reviewed and... Details
When: August 1, 2017
Where: San Francisco, CA
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Instructed by Jo Biel & Frank Kim of Eviction Assistance Are you serving notice according to the law? One simple Mistake Could Cost You! Every day, landlords are serving 3-day notices to their residents and every day, landlords are getting into trouble for serving them incorrectly. Protect yourself and your investment by learning how to properly serve eviction and 3-day notices. Get the legal counseling you need from a specialist in landlord/tenant... Details
When: August 8, 2017
Where: San Francisco, CA
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Are you a good listener? As a landlord, do you offer different styles of communication to your tenant?  Are you ensuring your tenant understands your expectations?    Have you documented all your conversations with your tenant?  Your tenant broke something in the unit, has that been documented and put in the tenants file? Come learn the best way to communicate and document with your tenant. This class will be taught by Kevin Greenquist of Wiegel Law Group. Kevin graduated from... Details
When: August 15, 2017
Where: San Francisco, CA
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Costa Hawkins Update. Do you understand this law? Learn how to utilize it to maximum benefit, followed by Q&A

When: August 21, 2017
Where: San Francisco, CA
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Do you have Section 8 residents? Are your residents exempt from rent control or not? This class will explore the dynamics and options to raise rent for Section 8 tenants. Join us to explore your rights regarding rent increases on rent controlled units. You might be pleasantly surprised! This class will be taught by Jo Biel of Eviction Assistance.

When: August 24, 2017
Where: San Francisco, CA
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Bed Bug Regulations and Remediation Bed bugs do not discriminate. Infestations happen in SRO units, luxury penthouses, and everything in between. The San Francisco Department of Public Health has recently revised their Bed Bug Rules and Regulations. Learn how to comply with the DPH requirements, limit your liability, and maximize the effectiveness of your Bed Bug treatments with this three-hour course taught by Erik Alden of ISOTECH Pest Control and Eric Andresen SFAA Board President ... Details
When: August 30, 2017
Where: San Francisco, CA
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Come and learn new skills or fine-tune your existing techniques, and tailor your presentation to fit YOU! Convert more, close more and gain the confidence you need to be a sales superstar! In this class you will learn what your responsibilities are as a leasing professional, how to prepare a property for market, how to choose comparable properties, complete a market survey and how to calculate revenue formulas to set market rents. Additionally, you will learn the do’s and don’ts of... Details
When: September 14, 2017
Where: San Francisco, CA
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When: September 18, 2017
Where: San Francisco
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Owning and managing rental housing in San Francisco is more complicated than it used to be. Why not get help managing your investment? This class can help you successfully create, maintain, and terminate a tenancy by providing step-by-step instructions. Learn the importance of tenant screening policies, fair housing laws, and security deposits This course will cover the following four major categories of rental housing operations: “Creating the Tenancy” “During the Tenancy”... Details
When: October 5, 2017
Where: San Francisco, CA
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It is the Owner/Agent’s responsibility to be aware of the laws regarding fair housing. Fair housing practices are not only ethical, they are good business. With discrimination complaints, undercover investigations, and fines and penalties on the rise, it is imperative that all owners and employees are trained to understand and abide by all federal, state and local laws regarding fair housing. This class will be taught by Michelle Horneff-Cohen of Property Management... Details
When: October 5, 2017
Where: San Francisco, CA
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Rent Board Updates

When: October 16, 2017
Where: San Francisco
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Do you know all the ins and outs of moving a tenant in to your unit? This course will educate you on the process of rental agreements, how to prepare the move-in package, write policies and procedures, create a resident handbook and the proper way to collect rent, handle bad checks and file legal notices.  Objectives The importance of effective communication. How to prepare a move-in packet. Rental and lease agreements. The basic components of a rental/lease agreement. Addenda to the ... Details
When: October 24, 2017
Where: San Francisco, CA
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CCRM PROPERTY MANAGEMENT SERIES This course will give you the knowledge you need to understand and perform the day to day tasks of property management. Make your resume stand out from others when interviewing. Topics covered in this course include: Preparing the Property and Professional Leasing Skills The Move-In-Process, Rent Collection and Notices Resident Issues and Ending the Tenancy Professional Skills for Supervisors Maintenance Management: Maintaining a Property Liability &... Details
When: October 26 – November 30, 2017
Where: San Francisco, CA